For items that ship UPS, there is still time to get it before Christmas!*
- Delivery dates are based on the UPS Estimated Standard Ground Delivery Time (see map below for more info)
- UPS DOES NOT guarantee ground package delivery, but does make every effort to deliver per their usual schedule
- As an added benefit, please check out the UPS My Choice Program
- Orders placed after 1:00pm CST Friday December 19, Saturday December 20 or Sunday December 21, will not leave our facility until Monday, December 22
- Shipping time is calculated according to the day after it leaves our facility
- Lower 48 States only
- Delivery time estimates do not apply to large or heavy items that require special freight shipping
- Express Shipping options are available, call us for details
- Please call a Kraft Team Member if you have any questions or concerns at 800-783-3368
*Excluding Freight Shipments, Special Order and Out of Stock Items.
How is your order shipped?
We offer UPS Ground Service, Next Day Air, Second Day Air, and 3 Day Select. FedEx is also available, though you will have to call or email for FedEx shipping quotes. We also use a variety of motor freight services (including DB Schenker, CEVA/EGL and BAX Global) when shipping large items, such as some digital pianos. Most orders leave our facility within 1 business day!
Need to ship to Alaska, Hawaii, Puerto Rico, or an APO?
Because of the added costs to ship to Alaska, Hawaii, Puerto Rico, and APO addresses, shipping to these destinations do NOT qualify for our FREE SHIPPING promotion. Kraft Music will cover the costs of shipping to the destinations nearest coast, and the customer will be responsible for the remainder. Please call (800-783-3368) or email for a shipping quote before purchasing. For accurate shipping quotes, please be sure to include your zip/postal code. Kraft Music cannot process or ship orders outside the United States.
When you order from Kraft Music, an order confirmation and tracking number is emailed to you when your product leaves our facility.
Due to many of our dealer franchise agreements, we are not able to process most International orders.
If you do not see the particular product you are searching for, please ask... some products are not included in our electronic catalog. Any questions you may have are welcome... simply send an email to firstname.lastname@example.org, or call 800-783-3368. We know you'll be satisfied with your experience at Kraft Music!