How is your order shipped?
We offer UPS Ground Service, Next Day Air, Second Day Air, and 3 Day Select. FedEx is also available, though you will have to call or email for FedEx shipping quotes. We also use a variety of motor freight services (including DB Schenker, CEVA/EGL and BAX Global) when shipping large items, such as some digital pianos. Most orders leave our facility within 1 business day!
Need to ship to Alaska, Hawaii, Puerto Rico, or an APO?
Because of the added costs to ship to Alaska, Hawaii, Puerto Rico, and APO addresses, shipping to these destinations do NOT qualify for our FREE SHIPPING promotion. Kraft Music will cover the costs of shipping to the destinations nearest coast, and the customer will be responsible for the remainder. Please call (800-783-3368) or email for a shipping quote before purchasing. For accurate shipping quotes, please be sure to include your zip/postal code. Kraft Music cannot process or ship orders outside the United States.
When you order from Kraft Music, an order confirmation and tracking number is emailed to you when your product leaves our facility.
Due to many of our dealer franchise agreements, we are not able to process most International orders.
If you do not see the particular product you are searching for, please ask... some products are not included in our electronic catalog. Any questions you may have are welcome... simply send an email to firstname.lastname@example.org, or call 800-783-3368. We know you'll be satisfied with your experience at Kraft Music!