Here at Kraft Music, we have been working hard to earn your trust for over 20 years, and we are committed to keeping that trust.

What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, shipping address, phone number, credit card number along with the billing address associated with your credit card, to verify address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
  • To send periodic emails (The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)

***Should you choose to discontinue your email subscription at any time, simply click on the "Unsubscribe" link at the bottom of any email promotion or send an email to remove@kraftmusic.com.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database, only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

We are so confident our secure server is safe that we guarantee you will pay nothing if any unauthorized charges are made to your credit card as a result of using our secure server here at KraftMusic.com. Still not comfortable? Call us. We're available toll free to take your order over the phone at 800-783-3368.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information).

We use cookies to help us remember and process the items in your shopping cart as well as to understand and save your preferences for future visits.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We use cookies to help us remember and process the items in your shopping cart as well as to understand and save your preferences for future visits.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Contact Us
If there are any questions regarding this privacy policy you may contact us using the information below.

KraftMusic.com
4700 W. Ryan Road
Franklin, WI 53132
USA
800-783-3368
privacy@kraftmusic.com