Contact Us

Contact us

We’re here to help

Kraft Music customer service is here to help every step of the way - from purchasing to troubleshooting, we've got you covered. Our staff doesn't keep you waiting. We respond to every message within one business day. Give us a call, send us a message, or chat with us today!

Kraft Music is open to retail customers across the country by web, phone, email, and chat. Although our headquarters is closed to the public, curbside pickup is available for our local customers. We are open to vendors by appointment. Please check our Headquarters page for more information.

Phone Hours

  • Mon - Thurs 9:30am - 7pm (CT)
  • Fri 9:30am - 6pm (CT)
  • 800-783-3368

Order Pickup

  • Please call for assistance
  • Mon - Fri 9am - 3pm (CT)
  • 9935 S. Oakwood Park Dr.
    Franklin, WI 53132

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