Contact Us

Contact us

We’re here to help

Kraft Music customer service is here to help every step of the way - from purchasing to troubleshooting, we've got you covered. Our staff doesn't keep you waiting. We respond to every message within one business day. Give us a call, send us a message, or chat with us today! If you'd like to visit us, please check our Headquarters page for more information.

As a precaution against coronavirus (COVID-19), our Welcome Center will be closed until further notice. Please call us at 800-783-3368 (toll free) or 414-858-9700 (local) for assistance.

Lobby & Order Pickup

Please call for assistance

9935 S. Oakwood Park Dr.

Franklin, WI 53132


Mon - Thurs 9:30am - 7pm (CT)

Fri 9:30am - 6pm (CT)


Call Us

800-783-3368 Toll Free

414-858-9700 Local

414-858-9770 Fax

Send us a message