Holiday phone hours

Now through December 20th, our friendly Sales Advisors will be available on Saturdays, from 10:00 a.m. until 4:00 p.m. (CT) to help pick out gifts, track orders, and any other needs you might have.

Kraft Music customer service is here to help every step of the way...from purchasing to troubleshooting, we've got you covered. Our staff responds to every message within one business day. Give us a call, send us a message with the form below, or chat with us today!

Kraft Music is open to retail customers across the country by web, phone, email, and chat. Curbside pickup is available and piano customers can make an appointment to visit The Gallery for the largest selection of premium digital pianos in the U.S.

 

Phone Hours

  • Mon - Fri: 10am - 6pm (CT)
  • Sat: 10am - 4pm (CT)
  • 800-783-3368

Order Pickup

  • Please call for assistance
  • Mon - Fri: 8am - 3pm (CT)
  • 9935 S. Oakwood Park Dr.
  • Franklin, WI 53132

Call Us

* Indicates Required Field

Your privacy is our priority. For more information, view our privacy policy.