Contact Us

Contact us

We’re here to help

Kraft Music customer service is here to help every step of the way - from purchasing to troubleshooting, we've got you covered. Our staff doesn't keep you waiting. We respond to every message within one business day. Give us a call, send us a message, or chat with us today!

Kraft Music is open to retail customers across the country by web, phone, email, and chat. Although our headquarters is closed to the public, curbside pickup is available for our local customers. We are open to vendors by appointment. Please check our Headquarters page for more information.

Phone Hours

Mon - Thurs 9:30am - 7pm (CT)

Fri 9:30am - 6pm (CT)

800-783-3368

Order Pickup

Please call for assistance

Mon - Fri 9am - 3pm (CT)

9935 S. Oakwood Park Dr.

Franklin, WI 53132

Call Us

800-783-3368 Toll Free

414-858-9700 Local

414-858-9770 Fax

Send us a message