Meet Our Sales Advisors
Ben Hohenstein
Sales Advisor
Joined Kraft Music September, 2014
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414-858-4052
Ben Hohenstein
Sales Advisor
Joined Kraft Music September, 2014
Ben, in his own words:
Instruments I play
Tenor saxophone, keyboard, vocals.
On my playlist
Dirty Dozen Brass Band, Ben Folds, Lake Street Dive, The California Honeydrops, Daft Punk.
Current musical projects
I play saxophone and sing with Big Style Brass Band. Also, I run sound for a handful of local bands, DJ weddings and events, as well as location recording through MKE Sound Machine.
Highlights of my musical journey
My parents made sure our home was full of music and demonstrated a love of music which I inherited. I've played in school bands, sung in church choirs, and been a part of several rock bands. After getting my degree in music and marrying a band director, I'm still making music and am continually surprised by the places it takes me and the people I meet!
Ben, as described by his customers:
Very happy with your representative Ben. He was there to answer all my questions and giving me all the information on the instrument I was interested in, which helped me with my decision on the purchase. Thank you.
Adjectives I would use are: professional, intelligent, attentive, understanding, knowledgeable, accommodating, personable.
You guys are always great. Special kudos to Ben who handled my most recent order. He was personable yet professional and answered all my questions with patience and helpfulness. Thank you.
After driving to my local music store on Saturday, and being told they weren't aware of the Yamaha keyboard I was seeking (newly released by Yamaha this month) and asking my phone number to call me back on Monday…with they didn't, I found KRAFT online which had the keyboard I was looking for. I was greeted by Ben who gladly took my order. My new Yamaha keyboard should arrive this Thursday. This was a great experience! Thank you KRAFT for such a great customer experience. You've got my business!
Ben was very helpful, patient and accommodating. He's an asset to your company.
Ben was very helpful in listening to my concerns about quality and price as he assisted me in my quest for a quality instrument at an affordable price.
Ben knows his stuff! Very helpful!
Mr. Hohenstein helped us in so many ways! I had ordered something slightly different from what I needed and he made the return and exchange go so smoothly. He is a great face and voice for Kraft Music!
Ben was very helpful and proactive and gave good advice on the details of the bundle. He also made himself available via phone and email and made he decision easier.
When I first met Ben, he gave me good advice on getting a Roland electronic drum kit. He helped me figure out what would work for me, and is always helpful recommending additions I want or need. He always answers my calls and emails promptly. I feel like I have a friend in the music business.
Ben was a great help and patient in explaining the options.
The service I received was very prompt, straightforward, and understanding. Ben helped me place my custom order very efficiently and without confusion. He also gave me many options and was very flexible. I definitely would do business with Kraft Music again in the future.
You guys are amazing! Your customer service is outstanding!!!!
Ben helped me make the purchase of a Yamaha YDP144 in an ease. He was so helpful and patient to listen to me.
Ben was very prompt with responses to all of my questions. I called him directly to finalize my order and he was a pleasure to speak with on the phone. Excellent customer service. Thanks!
I've only ordered two items from Kraft but in both cases I couldn't have been happier with he customer service received. Also, the bundles make purchasing through Kraft over other companies a no brainer
Ben was very courteous and professional through an exchange.
Ben did an exceptional job…throughout the correspondence, he was always a pleasure to work with. I really appreciate his thorough and thoughtful analysis of the situation. I will definitely buy my next workstation from Kraft Music only. Thank you very much, Ben. Much appreciated.