Meet Our Sales Advisors
Bill House
Sales Advisor
Joined Kraft Music May, 2019
Bill, in his own words:
Instruments I play
Guitar, bass guitar, piano.
On my playlist
Modern and classic heavy metal, classic rock, progressive metal/rock, instrumental guitar, classical, jazz.
Current musical projects
Original music in the band Conniption, Milwaukee heavy metal tribute band Thrasher, and various hired studio session work.
Highlights of my musical journey
Playing the World's Biggest Music Festival- Summerfest. Being part of an original band for 11+ years. Having music placed in video games, on ESPN, WWE wrestling, and in a Netflix series. Opening for some of my biggest influences.
Bill, as described by his customers:

Bill at X4053 was super helpful sales associate, he worked with me closely this week to pick out the best digital piano that fits my current budget. He took the time and care to make sure that was happy with the selection and pricing, and even did some customization on the bundle with me. This is my first digital piano that will be used as my practice piano for the worship team, and by next year I will be looking at a premium version. Kudos to Bill for setting up the golden standard on awesome customer service, and will definitely purchase my next Roland piano from Kraft Music.

Bill was very open to listening and giving credence to my requests and questions. He was also well trained about how to keep the conversation on track (I can talk a lot)…

Bill was incredibly helpful and courteous over three different phone calls.

Bill was outstanding to work with - very accommodating, knowledgable, and helpful!

I had sooo many questions regarding the differences between the Yamaha Clavinova CLP635 vs the 625. Plus…what do you mean by (examples) internal storage, rhythm pattens, the number of sounds vs polyphony voices, etc. And Bill handled it all with respect, kindness, patience, and courtesy. Thank you Bill…P.S….I am SOOO exited to receive the new member of the household!

He did just a great job to answer my questions and help me with my purchase. Thank you Bill and Kraft Music.

Bill was super helpful, pointing me in the direction to get all of the pieces I wanted at the best deal for me. He had a wealth of product knowledge, explaining what to expect out of my new guitar.

Bill was my representative, and he was absolutely wonderful! Very cordial, helpful, patient, and kind. Gave me very good customer service.

Choosing and buying a digital keyboard was an easy process. Bill was very helpful throughout the process. Nice to do business with him.

Bill was pleasant, knowledgable and helpful.

Bill was extremely helpful, friendly, honest, and personable. After chatting online, he had me call him to discuss my purchase and get me the best deal. I felt like I was there, in person, rather than shopping from my living room!

He was very patient and kind. Made sure my order was correct and helped answer my questions. Thanks for the awesome support!

Bill House (my Kraft Music representative) was knowledgable, helpful, fast and polite.

I was able to put together a customized bundle that better suited my needs at a pretty good price and it as shipped to me promptly and arrived with no problems. Thanks!

Because Mr. Bill is very professional and cooperative.

Fast, accurate, and efficient transaction coupled with a pleasant personality.

Scott and Bill have great customer service skills. They both went out of their way to make sure I got what I needed. I am a satisfied customer that is willing to recommend Kraft Music to anyone that I know.

I called last week to inquire about the sale deadline and shipping. I was concerned because I live in Florida (hurricane coming). Bill was very helpful. I called back yesterday and placed my order with Bill. He is efficient, courteous, and professional.

Bill was very patient and informative.
Bill was fantastic in explaining everything and allowing me to make my own bundle.