Meet Our Sales Advisors
Briggs (Michael Brigham)
Sales Advisor
Joined Kraft Music September, 2005
Click to Email me
Click or Call
414-858-4034
Briggs (Michael Brigham)
Sales Advisor
Joined Kraft Music September, 2005
Briggs, in his own words:
Instruments I play
Vocals, guitars, keyboards, and percussion.
On my playlist
Everything from Classical to Metal - The Beatles would have to be the best band, as if that even needs to be said!
Current musical projects
Conniption - with fellow Krafter, Bill House!
Highlights of my musical journey
Picked up the guitar at the age of 13, and never went back.
Briggs, as described by his customers:
I am quite naive about pianos, but I did have a budget. The representative was patient and very helpful directing me towards an instrument that was on my list, but certainly not the most expensive. I am confident that it will give years of enjoyment.
Michael Brigham (Briggs) provides one of the best service and help that any customer hopes to expect when dealing with a music retailer. His friendly demeanor and product knowledge reflects highly on Kraft Music and I must say that I'm totally impressed. Thank you.
Briggs (Michael) answered all my questions in a positive manner and he was friendly.
Briggs was fantastic! He was so patient with me and explained everything to me about various pianos. There are piano stores here in my local town of Dayton, OH but after my experience with Kraft Music and Briggs I decided to buy from you. Fantastic experience! WELL DONE!
Working with Briggs? Well, let me say I've never had a more pleasant conversation. He listened to everything I said and never said anything to hurt my feelings. His suggestions were made constructively. If I ever call Kraft again for whatever reason, I want to talk to him!
Briggs was great. He was super helpful not only via online chat initially, but also via the phone multiple times. He was great.
I must commend Briggs for his outstanding customer support. He helped me with an item that's difficult to find after he took the time to contact the manufacturer. All I can say is BRIGGS COMES THROUGH AND DELIVERS AGAIN! This is the type of service that keeps a customer not only happy, but loyal too. Thanks Briggs and Thank You Kraft Music.
I worked with Briggs who was one of the best sales associates I've dealt with. He was very knowledgeable about the product category, and spent a lot of time walking me through the various products and features. He helped make a hard decision a lot easier! Thank you again, Briggs!
Briggs was fantastic. Great product knowledge. Very patient when I had multiple issues with my PayPal and bank account. Great customer service!
Super responsive and knowledgeable staff…Briggs has been terrific, providing great recommendations and service. Also, always give me a great deal! Third purchase from Kraft. Loyal customer for sure!
Briggs really understood what we were looking for and helped us navigate through the process. Very impressed.
Briggs was fantastic! The level of knowledge, help, enthusiasm coupled with a sense of humor made the whole process of buying my husband's surprise 50th birthday present sooo much more enjoyable. You are lucky to have such talent in your team. A rare asset. We will be back to buy more in the future! Thanks again, Briggs, you rock!
I'm very pleased with my first experience buying a MalletKat Pro at Kraft Music. Exchanging emails with Briggs was a very pleasant experience. He was friendly, relaxed and professional. I'm glad he matched the price as promised and since you had the item in stock I went ahead with the purchase.
Exceptional customer service. Professional and friendly. Answered my questions and helped me become more knowledgeable about the item that I called to ask questions about. After speaking with Briggs, I knew I made the correct purchase that will meet my daughter's needs.
Briggs was fantastic. He was honest and came across as very trustworthy. I bought a piano because I felt I could trust his judgement and opinion.
Very informative, patient, and he knew his subject matter. Briggs was a pleasure to deal with and a very positive individual to have in your company.
Everything about him was awesome! Clear, friendly, knowledgeable! Just a great person to do business with! God bless him!