Meet Our Sales Advisors
Miguel Cruz
Sales Advisor
Joined Kraft Music November, 2016
Miguel Cruz
Sales Advisor
Joined Kraft Music November, 2016
Miguel, in his own words:
Instruments I play
Guitar, bass, keyboards.
On my playlist
I am always listening to rock and country but frequently find myself looking to the New Music Friday playlist to listen to new music.
Current musical projects
I play in local church bands on Sundays and record personal projects at home.
Highlights of my musical journey
I have been playing guitar since I was 8 with my dad and I still enjoy playing with my family including my in-laws.
Miguel, as described by his customers:

Courteous, knowledgeable, answered all questions and offered aftermarket sales support.

Miguel was friendly and answered all of my questions.

Miguel is great to work with.

I have worked with Miguel before and he is always very attentive to my needs and he follows up to make sure everything is how it should be. Since I'm moving to Seattle in a few weeks, he even offered to call me before it was set to ship to make sure my location has not yet changed by the time it will reach me. For this reason, and many others, I only shop at Kraft, if I can help it…

Miguel handled everything for me.

Excellent customer service - friendly and attentive to my needs. Would recommend this business strongly!

Miguel was great at answering all of my questions.

Kind and efficient.

Miguel was great. Financing was simple and same day use. Ordering was hassle free and efficient.

Thorough understanding of products. Provided efficient, detailed advice in a way a 3-year old could understand…love it!! I appreciate your approach to providing comprehensive customer support.

Very helpful and great customer service.

Miguel was very knowledgeable and professional, he answered all my questions.

My question about my order was answered (my Miguel), and you guys have always been a pleasure to do business with. Keep up the great work.
Miguel was very helpful and answered all of the questions I had. Our interaction just made me sure that I was buying from a great company.