Payment & Order Options
Ready to order?
Whether you'd like to talk to one of our Sales Advisors or check out online, we have plenty of options for you. Check out the points below so you know more about your payment and order options available to you. We want you to feel confident in your purchase and are ready to help when you are.
We're ready to take your order! Kraft Music Sales Advisors are here to make your experience effortless and enjoyable. Our team is filled with musicians who have the experience and training to guide you to the right product, customize your bundle, and be your personal resource.
We believe that great customer service goes beyond the sale. Once you have a Sales Advisor at Kraft Music, you'll always have a friendly resource ready to help.
Kraft Music bundles set you up for success by giving you everything you need right away. If you'd like to make any changes to our pre-made bundles, create a unique bundle of your own, or if you don't need a bundle at all, our Sales Advisors would love to help! Reach out to us at [email protected] or 800-783-3368 to get a quote started today.
Shopping for musicians can be difficult, especially if you are trying to surprise them. You can help their dreams come alive with a Kraft Music gift card so they can purchase exactly what they need. When you purchase a gift card on our site, you don't have to worry about waiting for a physical gift card in the mail. We'll send an email with a gift card code to the desired recipient.
We also include promotional gift cards with hundreds of items on our website. These will be sent to the email on the order after the purchase is complete. With these promotional gift cards, you'll have a head start for the next piece of gear you need!
For more information on how gift cards work with returns, please continue to our Return Policy page.
Kraft Music currently collects state sales tax on orders that are shipped to the following list of states. If your order is being shipped to a state where we don't collect sales tax, you may be responsible for sales or use tax and any tax due is your responsibility. If you are a school, church, or another nonprofit organization, we can help! Call a Kraft Music Sales Advisor at 800-783-3368.
- Alabama*
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- District of Columbia
- Florida
- Georgia
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Missouri
- Nebraska
- Nevada
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
*Notice to Alabama Residents: Kraft Music will collect the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer's behalf to the Alabama Department of Revenue. Kraft Music's program account number is SSU-R010594065.