Radial Limited Warranty

This product comes with a 3-Year Transferable Warranty. This means that if you buy the product and decide to sell it, the warranty can be transferred to the person that buys it from you, thus providing continuous warranty support and added value. If you sell the product, you must provide the buyer with a copy of your original invoice so that he, in turn, may be able to submit this should a warranty claim be required.

The warranty does not cover any consequential or inconsequential damage or any losses. Specifically, if you have a problem due to defect, you must make the arrangements and cover the costs to return the product to Radial with a copy of the original sales invoice and Radial will repair the product and return it to you at its cost.

All warranty claims require a return authorization. Contact the Radial customer service department for details.

As with all typical warranties, only manufacturing defects are covered. Furthermore, parts that are subject to wear and tear such as switches, potentiometers and tubes are not covered under this warranty. This, however, does not mean that these will not be repaired or replaced free of charge. We pride ourselves in supporting the products we sell and will often exchange these parts free of charge pending the age of the device. This decision will be undertaken by RADIAL and in no way obliges the company to perform such tasks.