The Kawai Concert Artist Experience at Kraft Music

Discover the top-tier service and exclusive content you can expect when shopping Kawai's premium CA Series digital pianos

A Premium Experience

Premium musical instruments deserve a premium shopping experience. That's why Kraft Music is the perfect choice for your Kawai Concert Artist Series digital piano purchase. With over 30 years of experience in the sale of electronic musical instruments to all corners of the United States, our digital piano expertise and customer service are well-established. Our knowledgeable Sales Advisors are available to guide you through each step of the purchase process, from research to delivery and beyond. And we've fine-tuned our digital showroom to provide the most complete and informative CA Series online shopping experience possible, with custom professional photography, demo videos, sound samples, and more.

Your Personal Advisor

Kraft Music Sales Advisors do so much more than simply take orders. Each member of the team is a trained expert, with the know-how to steer you through the decision-making process. This friendly, reassuring service also extends to recommending the right bundle of accessories – headphones, piano lamps, books, software, and more – to make sure you get the most out of your Kawai CA Series experience.

On top of that, free product support is standard with all Concert Artist purchases. You'll have access to your own personal Sales Advisor, ready to ensure that you understand the features and setup of your new digital piano. If you have any questions, please don't hesitate to reach out to your advisor. You can also call the team at 800-783-3368, or email us at help@kraftmusic.com.




A Complete Multimedia Presentation

Because of our dedication to an incredible online digital piano-buying experience, we've taken the time to photograph each Concert Artist model and finish that we stock, film demonstration and performance videos, and record audio files of the CA Series' two world-class concert grand voices.

Vibrant Professional Photography

Browse each model's image gallery for custom photography of these elegant instruments, showcasing unique angles, lighting, and detailed closeup views you won't find in Kawai's literature or elsewhere online.

Informative and Enjoyable Videos

Learn about the features, design, and capabilities of the CA Series in our demo videos, or get a feel for the sound and dynamics of the piano while enjoying a variety of compositions and styles with our "All Playing, No Talking!" performance videos.


Side-by-Side Sound Comparison

Our custom audio samples, recorded by playing back the same MIDI file through each digital piano, give you the opportunity to directly compare the CA Series' 88-key stereo sampled Shigeru Kawai SK-EX and Kawai EX grand piano voices to many of the other digital pianos in our catalog.

Delivered to Your Room of Choice

All Concert Artist piano orders include a free upgrade to "room of choice" freight delivery when shipped to an address within the 48 contiguous states. Our shipper, who specializes in the residential delivery of large, oversized items, will deliver your piano to any room in your home, including carrying it up (or down) as many as two flights of stairs. A digital piano in its shipping box is bulky and heavy, and room of choice delivery eliminates any worries you might have about getting it where you need it to be.

Guiding You Through Assembly

Although assembly of your new piano is not a part of the delivery service, we've created detailed assembly videos to make it easy, along with abridged overview versions to give you an idea of what's involved before your piano is on the way. Your Sales Advisor will forward the in-depth, step-by-step video when you place your order and will also be happy to talk you through the process if you have any questions.

Our comprehensive assembly videos offer a look at each aspect of the assembly procedure. These videos cover everything you'll need to know: unpacking individual parts from the shipping box, putting together the stand and pedalboard unit, where to plug in the pedal connector and power cord, and even how to assemble the bench. Each step is shown with helpful narration explaining what you're seeing, as well as offering some tips we've picked up over the years (between our showroom and video studio, we've assembled a lot of digital pianos!).